LEARNING EVENT 2.
DA FORM 3938 (Local Service Request).
DA Form 3938, Local Service Request, Figure 9, is the document the user of the telephone
substation submits to have a telephone installed. Directions for the completion of this form are found in
AR 105-23. Most telephone directories have a copy of this form with instruction on its completion. The
form identifies all the information needed to get the phone installed. The bottom half of the form Figure
9, is for use by the C-E Office. Here you will find information for you the installer. Cable, pair,
terminal, and other information needed will be filled in prior to you going out to the location to install
the telephone substation. You will also notice that there is a block for the installer to sign, this is
identified as work completed by. On the reverse side of the form, Figure 10, is a place for you to list all
the material that you used in the installation. This is very important in that all materials must be
accounted for. If this form is not submitted correctly, you the telephone installer will not have the
authorization to install the telephone substation.
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